Contact Us

Last updated: 6 May 2026

If you have a question about one of our reviews, want to report an error, or simply want to share feedback, we'd love to hear from you. Please note that we are an independent review resource — we do not operate Fastpay Casino, do not have access to player accounts, and cannot help with deposits, withdrawals, KYC verification, or bonus disputes. For account-related issues, please contact the operator directly through their official live chat or support channels.

Email

For all editorial enquiries, corrections, or partnership questions, email us at:
support@fastpay-aucasino.com

We aim to respond to all emails within 2–4 business days (Australian Eastern Time). Please include as much detail as possible in your message so we can help you efficiently.

What We Can Help With

Reporting outdated information, broken links, or factual errors on our reviews
Editorial feedback and suggestions for new content
Press, partnership, and advertising enquiries
Questions about our methodology and editorial standards
Privacy, data, or cookie-related queries (see our Privacy Policy)

What We Cannot Help With

Account, deposit, or withdrawal issues at Fastpay Casino — please contact the operator directly via their 24/7 live chat
Bonus disputes, wagering questions, or terms enforcement — these are between the player and the operator
KYC verification, document submission, or identity checks — handled by the casino's compliance team
Technical issues with the casino software or live dealer streams

Mailing Address

All correspondence should be directed to our email above. We do not maintain a public physical office for visitors and do not accept walk-in enquiries. If postal correspondence is required for legal reasons, please contact us by email first to arrange the appropriate channel.

Response Times

Standard email enquiries: within 2–4 business days. Privacy and data-rights requests under the Australian Privacy Act 1988 are handled within 30 days as required by law.

Need Urgent Help?

If you are experiencing a gambling problem and need immediate support, please contact Gambling Help Online on 1800 858 858 (free, confidential, 24/7) or Lifeline Australia on 13 11 14. See our Responsible Gambling page for more resources.